Telephone Skills from A to Z: The Telephone Doctor Phone Book (Crisp Fifty-Minute Series)
Type
Book
Authors
ISBN 10
1560525800
ISBN 13
9781560525806
Category
General
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Publication Year
2000
Publisher
Pages
112
Description
Your company's reputation is on the line--literally. Make good phone skills a standard throughout your organization with this practical guide to the basics. Teaches everyone how to adopt a professional, friendly tone from the initial greeting to the final good-bye--and how to handle whatever arises in between. A vital reference tool. - from Amzon
Number of Copies
1